Returns and Exchanges

Purchases made with Edit38 NY may be returned by mail to Edit38 (37 W. 37th St. New York, NY 10018), or in person. We accept returns within 14 days, starting from the day your order was delivered. Returned items must comply with our returns policy:

• Items must be returned unworn, undamaged and unused, with all tags attached and the original packaging included

• Footwear and accessories must be returned with the original branded boxes and dust bags, where provided, and placed inside a protective box when returned

• Lingerie, swimwear and beauty items are final sale and not returnable

• Made-to-order items cannot be returned as they have been created to your specification, unless the item arrives damaged or faulty when delivered to you

If you have any questions, contact our Customer Service: hello@edit38ny.com

Refunds

We will process your refund within approximately 10 days of receiving your merchandise and we will send you an email confirmation once your return has been processed. Your banking institution may require additional days to process and post this transaction to your account. Please allow 1-2 billing cycles from the day you return your package for your account to be credited.

Upon receipt of returned goods, Edit38 NY reserves the right to deny refund if the merchandise doesn’t meet return policy requirements. You will be refunded the shipping cost only if the return is a result of a manufacturer error or a shipping error on our part.

• With the original receipt, a credit will be issued in the original form of payment

• With the original receipt, price adjustments will be honored within 10 days of the purchase and issued in the original form of payment

• Without a receipt, a store credit will be issued for the current selling price